Terms of service

Terms of Service

Last Updated: 02/06/2026

Welcome to AgriSprout. By accessing our website and purchasing products from us, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. About AgriSprout

AgriSprout provides gardening, growing, storage, irrigation, and animal care products for backyard growers, hobby farmers, and small-acreage owners throughout Australia.

Throughout these Terms, "we", "our", and "us" refer to AgriSprout. "You" and "your" refer to the customer or user of our website.

2. Acceptance of Terms

By accessing our website, browsing our products, or placing an order, you agree to comply with these Terms of Service and any applicable laws and regulations.

If you do not agree with these terms, please do not use our website.

3. Products and Availability

We strive to ensure all product information, descriptions, images, and pricing are accurate. However, errors may occasionally occur.

We reserve the right to:

  • Modify product information without notice
  • Discontinue products at any time
  • Limit quantities available for purchase
  • Refuse or cancel orders where necessary

Product images are for illustrative purposes and may vary slightly from the actual product.

4. Pricing and Payments

All prices displayed on our website are in Australian Dollars (AUD).

We reserve the right to change prices without notice.

Payment must be received in full before an order is processed and dispatched.

Accepted payment methods are displayed during checkout.

5. Orders

After placing an order, you will receive an order confirmation email.

Receipt of an order confirmation does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order due to:

  • Product unavailability
  • Pricing errors
  • Suspected fraud
  • Incorrect customer information

If an order is cancelled after payment has been received, a refund will be issued.

6. Shipping and Delivery

Shipping timeframes are estimates only and may vary depending on location, carrier performance, supplier processing times, and other circumstances outside our control.

AgriSprout is not responsible for delays caused by:

  • Shipping carriers
  • Customs or regulatory processes
  • Weather events
  • Supply chain disruptions

Further information can be found on our Shipping & Returns page.

7. Returns and Refunds

Our returns and refund process is outlined in our Shipping & Returns Policy.

If a product arrives damaged, faulty, or incorrect, please contact us within the timeframe specified in our policy.

Change-of-mind returns may not be accepted unless required under Australian Consumer Law.

8. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights or remedies available to consumers under the Australian Consumer Law.

Products supplied by AgriSprout come with guarantees that cannot be excluded under Australian law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

9. Use of Website

You agree not to:

  • Use the website for unlawful purposes
  • Interfere with the operation or security of the website
  • Attempt to gain unauthorised access to systems or data
  • Reproduce, copy, or exploit website content without permission

10. Intellectual Property

All content on this website, including text, graphics, logos, branding, product descriptions, and images, is the property of AgriSprout or its licensors and is protected by applicable intellectual property laws.

You may not use, reproduce, or distribute any content without prior written consent.

11. Limitation of Liability

To the maximum extent permitted by law, AgriSprout is not liable for any indirect, incidental, special, or consequential loss arising from the use of our website or products.

Our total liability in relation to any claim is limited to the amount paid for the product giving rise to the claim.

12. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of third-party websites and encourage users to review their terms and policies.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information in accordance with that policy.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Changes will become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the updated Terms.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

AgriSprout